Privacy Policy

1. Introduction
Welcome to alina-strategy.com, the website of A.M.A.S. Consulting Ltd., Registered in the Republic of Cyprus (Reg. No. HE 440663) ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal data. This Privacy Policy applies to our website, services, and any related activities, including appointment scheduling, promotions, and communications. By using our website, you agree to the practices described in this policy.

2. Information We Collect
We collect different types of data to improve our services and provide the best user experience. This includes:
  • Personal Data: When you book an appointment, contact us, sign up for newsletters, or engage with our services, we may collect your name, email address, phone number, and other relevant details.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to analyze website traffic, improve user experience, and deliver relevant advertisements.
  • Payment Data: If you make payments through third-party providers such as Stripe or Revolut Business, those transactions are processed externally, and we do not store your financial details.
  • Marketing & Analytics Data: We may collect data from Google Analytics, Meta (Facebook & Instagram Ads), and other advertising platforms to understand user interactions and improve our marketing strategies.
  • Social Media & Third-Party Integrations: If you interact with us via platforms such as Google, LinkedIn, Facebook, Instagram, or other third-party services, we may collect publicly available data from those sources.
  • CRM & Chatbot Data: We use LILU.AI for CRM and chatbot functionalities, which may collect and store data related to customer interactions and communications.

3. How We Use Your Data
Your data is used to enhance your experience and operate our services effectively. This includes:
✔️ Processing and managing appointments ✔️ Sending notifications and reminders about your bookings ✔️ Improving website functionality and performance ✔️ Providing customer support and responding to inquiries ✔️ Conducting marketing campaigns via email, Meta (Facebook & Instagram), and other platforms ✔️ Complying with legal obligations ✔️ Managing customer relationships and chatbot interactions via LILU.AI

4. Cookies & Data Tracking
We use cookies to enhance site performance and user experience. By visiting our site, you agree to the use of cookies. You can manage or disable cookies in your browser settings.

5. Data Sharing & Security
We do not sell your data. We only share your information with trusted third parties when necessary, including:
  • Appointment Scheduling Tools (e.g., SimplyMeet.me)
  • CRM & Chatbot Services (e.g., LILU.AI)
  • Payment Processors (e.g., Stripe, Revolut Business)
  • Marketing & Advertising Platforms (e.g., Meta, Google Ads)
  • Analytics Services (e.g., Google Analytics)
We implement security measures to protect your personal data from unauthorized access or misuse.

6. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
🔹 Right to Access – Request a copy of the data we hold about you.
🔹 Right to Rectification – Request corrections to inaccurate or incomplete data.
🔹 Right to Deletion – Request deletion of your data, subject to legal obligations.
🔹 Right to Restriction – Request limitations on data processing.
🔹 Right to Object – Opt out of marketing communications at any time.
🔹 Right to Data Portability – Request to receive your data in a structured, commonly used format.
To exercise these rights, contact us at alina.sakhterova@gmail.com.

7. Data Retention
We retain personal data only for as long as necessary for the intended purpose or to comply with legal requirements.

8. External Links & Third-Party Services
Our website may contain links to third-party websites, including social media and service providers. We are not responsible for their privacy policies or data handling practices.

9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. The most up-to-date version will always be available on alina-strategy.com. Continued use of our website and services constitutes acceptance of any changes.
For any questions or concerns, contact us at: 📧 alina.sakhterova@gmail.com
📞 +357-96581856
🏢 A.M.A.S. Consulting Ltd., Registered in Cyprus
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